Last updated: 05/05/2026

1. Introduction

Miyora Sushi (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Miyora Sushi is the data controller responsible for your personal data.

Contact details:

– Business Name: Miyora Sushi

– Address: 27 Currington Avenue, St Neots, Cambridgeshire, PE19 0AT

– Email: miyorasushi@gmail.com

– Phone: +44 7845122045

3. What Personal Data We Collect

We may collect the following information:

Identity Data: First name, last name, date of birth

Contact Data: Email address, phone number, delivery address

Order Data: Products ordered, order history, preferences

Communication Data: Messages sent via WhatsApp, email, or our contact form

Technical Data: IP address, browser type, device information (via cookies)

Marketing Data: Your preferences for receiving marketing communications

We do not store full payment card details. All transactions are processed securely via third-party payment providers.

4. How We Collect Your Data

We collect data when you:

– Register an account on our website

– Place an order

– Contact us via email, phone, WhatsApp, or contact form

– Subscribe to our newsletter

– Browse our website (via cookies)

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

– Contract: To fulfil your order and provide our services

– Legitimate Interests: To improve our services and prevent fraud

– Consent: For marketing communications (you can withdraw at any time)

– Legal Obligation: To comply with UK law (e.g. tax records)

6. How We Use Your Data

We use your personal data to:

– Process and fulfil your orders

– Arrange delivery

– Communicate order updates and confirmations

– Respond to your enquiries

– Send marketing communications (only with your consent)

– Comply with legal and regulatory obligations

– Improve our website and services

7. Data Sharing

We may share your data with:

– Delivery partners (to fulfil orders)

– Payment processors (e.g. Stripe, PayPal)

– IT and hosting service providers

– Email marketing platforms (e.g. Mailchimp, with your consent)

– Authorities, if required by law

All third parties are contractually required to handle your data lawfully and securely.

We do not sell your personal data to any third party.

8. International Data Transfers

Some of our service providers may be based outside the UK. Where data is transferred internationally, we ensure adequate protection through:

– UK Adequacy Decisions

– Standard Contractual Clauses

– Other safeguards approved under UK GDPR

9. Data Retention

We retain personal data only for as long as necessary:

– Order data: 7 years (for tax and accounting purposes, in accordance with HMRC requirements)

– Account data: Until you request deletion or after 3 years of inactivity

– Marketing data: Until you unsubscribe or withdraw consent

– Contact form submissions: 1 year

10. Your Rights Under UK GDPR

You have the right to:

– Access: Request a copy of your personal data

– Rectification: Request correction of inaccurate data

– Erasure: Request deletion of your data (“right to be forgotten”)

– Restriction: Limit how we use your data

– Portability: Receive your data in a structured, machine-readable format

– Objection: Object to processing based on legitimate interests

– Withdraw Consent: At any time, where processing is based on consent

– Lodge a Complaint: With the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at miyorasushi@gmail.com

11. Cookies

Our website uses cookies to improve user experience. You can manage cookie preferences through your browser settings. Essential cookies are required for the website to function properly.

12. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

– SSL encryption for data transmission

– Secure password protection

– Restricted access to personal data

– Regular security reviews

While we take reasonable steps to protect your data, no system is completely secure, and we cannot guarantee absolute security.

13. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

14. Marketing Communications

You may opt out of marketing communications at any time by:

– Clicking “unsubscribe” in any marketing email

– Contacting us at miyorasushi@gmail.com

15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Last Updated” date.

16. ICO Contact Information

If you have a concern about our data practices, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: ico.org.uk

Phone: 0303 123 1113

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

17. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

Email: miyorasushi@gmail.com

Phone: +44 7845122045

Address: 27 Currington Avenue, St Neots, Cambridgeshire, PE19 0AT